Tom Hart Is an Operations Expert
For the Past 15 Years, He’s Been Thinking About How Things Could Be Easier, Less Painful, and More Fun
Chief Operating Officer
Overview
- Leading From The Front
- Four direct reports encompassing Design, Development, Project Management, and QA
Achievements
- Financial Oversight
- As the EOS Implementer®, I turned a 15% (six-figure) loss into a 25% (six-figure) profit
- Leading From The Front
- Replaced outgoing staff with the right profile of incoming hires, spending 33% less in salary on a more performant team
- "Keep It Simple Stupid"
- Replaced "process" with mentality to address ongoing project challenges
- Everyone Wins
- Installed and enabled the company's first ever profit-based bonus
Senior Digital Project Manager
Overview
- Starting Over
- The company's first post-Covid hire, I steadied the day-to-day operations through rigorous project management, account management, QA, and advising the owners on sales and operational strategy
Founder
Overview
- Very Small Business
- Selling, creating, and managing design services for the most important day of the client's life
Achievements
- Getting it Done
- Produced 500 projects across a decade in business
Senior UI Designer & Web Developer
- Branding
- Defining the (start-up) core values; formalizing how that looked and felt
- Product
- Designing and developing the product and public-facing website
Web Designer
- Public Website
- Interface design and development for billion-dollar ecommerce
Web Designer
- Interface Design
- Incremental updates to the public website
- Agency Websites
- Microsoft SharePoint public websites for clients